Question 1

What is the turnaround time for image editing?

Accepted Answer

Standard turnaround is 24-72 hours depending on service type and volume. Express 12-hour turnaround is available for urgent orders.

Question 2

What file formats do you accept?

Accepted Answer

We accept all major formats including JPEG, PNG, TIFF, PSD, and RAW files. Output can be delivered in any format you need.

Question 3

Is there a minimum order quantity?

Accepted Answer

No minimum order quantity. We handle single images to bulk orders of thousands. Bulk pricing is available for orders over 100 images.

Question 4

Do you offer a free trial?

Accepted Answer

Yes, we offer a free trial for new customers. Upload up to 3 images and we'll process them at no charge to demonstrate our quality.

Question 5

What makes Reframe Visuals different from AI editing tools?

Accepted Answer

Our human editors handle every image with attention to detail that AI cannot match. We catch nuances in lighting, color, and composition to ensure consistent, professional results every time.

Question 6

How do bulk pricing discounts work?

Accepted Answer

We offer volume discounts starting at 100+ images per order. Bundle pricing combines multiple services at discounted rates. Contact us for custom enterprise pricing.